Privacy Policy
Last updated: April 18, 2026
Glam Guide AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this policy carefully.
1. Information We Collect
Information You Provide
- Account registration data (name, email address, password)
- Profile information (display name, username, bio, location)
- Content you upload (photos, videos, makeup looks)
- Messages and communications within the app
- Feedback, ratings, and survey responses
Information Collected Automatically
- Device information (device type, operating system, browser)
- Usage data (features used, pages visited, session duration)
- Log data (IP address, access times, error logs)
- Camera and microphone data — only when you explicitly activate these features
AI Interaction Data
When you interact with Tessi or Maya, we may collect conversation data to improve AI responses and personalize your experience. This data is used solely to enhance the quality of our AI services.
2. How We Use Your Information
- Provide, operate, and maintain our services
- Personalize your experience and AI recommendations
- Process transactions and manage your account
- Send you service-related communications
- Improve and develop new features
- Train and improve our AI models (anonymized and aggregated)
- Ensure safety, security, and prevent fraud
- Comply with legal obligations
3. Camera & Facial Data
Our app uses your device camera for features like The Station (skin analysis) and AR tutorials. We take facial data seriously:
- Camera access is only activated when you explicitly start it
- Facial images are processed in real-time and are not permanently stored on our servers
- Skin analysis results are stored in your profile only with your consent
- We do not sell or share facial data with third parties for advertising
- You can delete your skin profile data at any time from Settings
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating our services (hosting, analytics, AI APIs)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at blindsidesolutions.dev@gmail.com. We will process deletion requests within 30 days.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Opt out of marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
7. Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and enable any available security features.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
9. Third-Party Services
Our app integrates with third-party services including Supabase (database), OpenRouter (AI), ElevenLabs (voice), and DeepAR (augmented reality). Each of these services has their own privacy policies. We encourage you to review them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Glam Guide AI